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Thread: Steam won't update/login

  1. #1
    Toilet Frog .ps Leminnes's Avatar
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    Steam won't update/login

    Alright, I've officially tried everything. Steam won't update or log on. I get the error "Cannot connect to Steam network. Try again later."

    Things I've tried:

    • Removing it and readding its permissions to my firewall.
    • Turning off my firewall (caused my school to turn off my internet, so that was a no-go)
    • Reinstalling it
    • Removing the clientregistry.blob from the /steam folder (This caused it to revert to old steam and tried to update each time. I get the same error as above.)


    It's all no dice. I want to talk to my steam friends D:
    Last edited by Leminnes; 18-01-2011 at 16:44.

    ^^^click here!^^^

  2. #2
    Moderator 3agle's Avatar
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    Re: Steam won't update/login

    Tried changing steam servers? Perhaps changing to a server in a different timezone will help, otherwise, just wait a little, steam tends to do this every now and then.
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  3. #3
    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Quote Originally Posted by 3agle View Post
    Tried changing steam servers? Perhaps changing to a server in a different timezone will help, otherwise, just wait a little, steam tends to do this every now and then.
    How do you change servers without logging in?

    ^^^click here!^^^

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    Moderator 3agle's Avatar
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    Re: Steam won't update/login

    do you not get the option to run in offline mode? you can change server settings as normal in offline mode if you can get there?
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    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Quote Originally Posted by 3agle View Post
    do you not get the option to run in offline mode? you can change server settings as normal in offline mode if you can get there?
    I don't think I do. It won't update so I never get to the login screen.

    ^^^click here!^^^

  6. #6
    Moderator 3agle's Avatar
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    Re: Steam won't update/login

    ah right :/ I'm not really sure what to do then sorry
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    Administrator Post Script's Avatar
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    Re: Steam won't update/login

    :/ Wish I could help. You might try tracing the route your packets take using software like Pingplotter, but you'd need to have the 'steam server' IP address.
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    Playstuff Member .ps
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    Re: Steam won't update/login

    if your at uni, then maybe they are blocking certain programs? If your still havin probs then i suggest talkin to the admins at your school about what programs they are blocking and can they help you will steam.
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    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Quote Originally Posted by SCi-Fi View Post
    if your at uni, then maybe they are blocking certain programs? If your still havin probs then i suggest talkin to the admins at your school about what programs they are blocking and can they help you will steam.
    Steam works fine on the computers in the computer labs. I don't think they're blocking them

    Quote Originally Posted by Post Script View Post
    :/ Wish I could help. You might try tracing the route your packets take using software like Pingplotter, but you'd need to have the 'steam server' IP address.
    I can try this. I'll find steam's IP somewhere, hopefully.

    ^^^click here!^^^

  10. #10
    Badministrator grom's Avatar
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    Re: Steam won't update/login

    Instead of shutting down the firewall, are you able to check if you have access to the following ports which must be open in your firewall and router for Steam and Steam Games to work:

    * UDP 27000 to 27015 inclusive (Game client traffic)
    * UDP 27015 to 27030 inclusive (Typically Matchmaking and HLTV)
    * TCP 27014 to 27050 inclusive (Steam downloads)
    * UDP 4380

    (I think you might need UDP 1200 as well for friends service )


    More info here and here
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  11. #11
    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    I did just that, Grom.

    Removing it and readding its permissions to my firewall.
    ^Was that step. No dice.

    ^^^click here!^^^

  12. #12
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    Re: Steam won't update/login

    You can login to the website, right?
    http://store.steampowered.com/

    Probably not very helpful, but it doesn't hurt trying

    Also, this seems very random: http://forums.steampowered.com/forum....php?t=1565550
    Cookie given from: Leminnes.ps
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  13. #13
    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Quote Originally Posted by Hawk View Post
    You can login to the website, right?
    http://store.steampowered.com/

    Probably not very helpful, but it doesn't hurt trying

    Also, this seems very random: http://forums.steampowered.com/forum....php?t=1565550
    Yeah, I can login.

    I had IOBit Gamebooster installed. I uninstalled it and it made no difference.

    ^^^click here!^^^

  14. #14
    Playstuff Member .ps
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    Re: Steam won't update/login

    Quote Originally Posted by Leminnes View Post
    Steam works fine on the computers in the computer labs. I don't think they're blocking them
    If you dont know they are blockin them, then you should find out to see if they are.

    Also delete the steam request from the firewall, so the firewall sees the request from steam.exe again, you never know that you might of denied one of the firewalls questions.
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  15. #15
    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Called IT. The school is blocking ALL ports associated with BitTorrent which includes many chat clients and the chat portion of Steam. I'm using ProxyCap to push Steam through a SOCKS5 proxy and it seems to be working now. Probably breaking some rule, though. But whatever.

    ^^^click here!^^^

  16. #16
    Moderator DJive's Avatar
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    Re: Steam won't update/login

    I never understood people that still use BitTorrent.. I think i tried it once in 2002.

  17. #17
    Toilet Frog .ps Leminnes's Avatar
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    Re: Steam won't update/login

    Quote Originally Posted by DJive View Post
    I never understood people that still use BitTorrent.. I think i tried it once in 2002.
    It's a bit different than that. BitTorrent uses certain ports to download things and lots of other torrent programs use it as well. Problem is that it's not just torrent programs that use those ports, so, because they blocked it a plethora of chat programs were blocked as well. MSN Messenger doesn't work either because of this. Such a pain in the ass.

    ^^^click here!^^^

  18. #18
    Moderator 3agle's Avatar
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    Re: Steam won't update/login

    IRC FTW
    "We do not wish to penalise the machine
    for its inability to shine in beauty competitions, nor to penalise
    a man for losing in a race against an aeroplane." -- A.M.Turing

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